Improving Business Systems: From Input to Output via Structured Process Design

 This post introduces a conceptual model for improving business systems by tracing the flow from input to output through a structured process. The framework highlights three distinct approaches to improvement—fixing, balancing, and redesigning—each offering a different lens for intervention. It supports systematic thinking in operational design, service delivery, and organizational transformation.

Modeling Based on 後正武 『意思決定の​ための​分析の​技術』

Entity Name	Description
Input	Resources, data, or conditions that initiate the process within a business system.
Process	The transformation mechanism that converts inputs into outputs through defined operations.
Output	The result or deliverable produced by the process, reflecting system performance.
Fix	A corrective approach targeting specific flaws or inefficiencies within the existing process.
Balance	An optimization approach that adjusts tensions or trade-offs between process components.
Re-design	A transformative approach that reconfigures the process structure to achieve better outcomes.

By modeling the flow from input to output and aligning it with targeted improvement strategies, this framework enables organizations to diagnose, adapt, and evolve their systems. Whether correcting inefficiencies, optimizing trade-offs, or reimagining process architecture, the model supports deliberate and scalable transformation.