Balancing Time and Space for Performance(BSC)

This post explains the entities used in a Balanced Scorecard model that expands performance assessment across time and space, linking external outcomes, internal processes, evaluation criteria, and organizational states to support strategic decision making.

Balancing Time and Space for Performance
Modeling Based on 山口周『人生の経営戦略』
Entity Description
Space Scope of analysis covering both external and internal viewpoints
Indicators Quantitative or qualitative measures used to track performance
External Perspective Indicators Metrics that reflect outcomes and conditions outside the organization
Financial Perspective Indicators Monetary measures of profitability, revenue, and financial health
Customer Perspective Indicators Measures of customer satisfaction, retention, and delivered value
Internal Perspective Indicators Metrics focused on internal operations, processes, and capabilities

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