Balancing Time and Space for Performance(BSC)

 This post explains the entities used in a Balanced Scorecard model that expands performance assessment across time and space, linking external outcomes, internal processes, evaluation criteria, and organizational states to support strategic decision making.

Modeling Based on 山口周『人生の​経営戦略』​

Entity	Description
Space	Scope of analysis covering both external and internal viewpoints
Indicators	Quantitative or qualitative measures used to track performance
External Perspective Indicators	Metrics that reflect outcomes and conditions outside the organization
Financial Perspective Indicators	Monetary measures of profitability, revenue, and financial health
Customer Perspective Indicators	Measures of customer satisfaction, retention, and delivered value
Internal Perspective Indicators	Metrics focused on internal operations, processes, and capabilities
Internal Process Indicators	Measures of process efficiency, quality, and operational performance
Learning and Growth Indicators	Metrics assessing skills, knowledge, innovation, and capacity building
Evaluation	Framework for interpreting indicators and judging strategic success
Financial Success Evaluation	Assessment of financial outcomes against strategic objectives
Customer Value Evaluation	Judgment of the value delivered to customers and market relevance
Internal Operational Efficiency Evaluation	Assessment of how effectively internal processes produce results
Capability Evaluation	Evaluation of organizational skills, learning, and future readiness
Organization	Different temporal states of the organization considered in analysis
Past Organization	Historical structure, legacy decisions, and prior performance context
Present Organization	Current structure, resources, and operational reality
Future Organization	Planned or anticipated structure and capabilities for the future
Time	Temporal dimension linking past, present, and future evaluations

Use these concise entity definitions to align measurement, interpretation, and planning across external and internal horizons and across past, present, and future.